Terms and Conditions

Terms & Conditions

Welcome to Baking Cart. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing any order or using our services.

1. General

These Terms & Conditions govern your use of our website and the purchase of bakery accessories, baking tools, packaging materials, cake decorating supplies, and related products from our store.

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • The information provided by you is accurate and complete.
  • You agree to follow these Terms & Conditions.

2. Products & Services

We strive to display all products, descriptions, images, prices, and availability as accurately as possible. However:

  • Product colors may slightly vary due to screen settings.
  • Product packaging or design may occasionally differ from images.
  • We reserve the right to modify or discontinue products without prior notice.

All products are subject to availability.

3. Pricing & Payments

  • All prices displayed on the website are in INR (₹) unless stated otherwise.
  • Prices may change without notice.
  • We accept secure online payments through authorized payment gateways.
  • Orders will be processed only after successful payment confirmation.

We reserve the right to cancel any order due to pricing errors, suspected fraud, or unavailable stock.

4. Shipping & Delivery

  • Orders are usually processed within 24 to 48 business hours.
  • Delivery timelines may vary depending on location and courier service availability.
  • Delays caused by courier companies, weather, strikes, or unforeseen events are beyond our control.
  • Customers must provide accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses.

5. Returns & Refunds

We want our customers to be satisfied with their purchases.

Returns or replacements may be accepted only if:

  • The product is damaged, defective, or incorrect from our end.
  • The issue is reported within 24-48 hours of delivery.
  • The product is must be unused and returned in original packaging.

Refunds will be processed after inspection and approval.

Non-returnable items may include:

  • Used baking tools
  • Opened edible products
  • Customized or personalized items
  • Wrong order placed by customer.

6. Order Cancellation

  • Orders may be cancelled before dispatch.
  • Once shipped, orders cannot usually be cancelled.
  • We reserve the right to cancel orders due to stock issues, payment problems, or suspicious activity.

7. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to the website
  • Upload harmful software or malicious content
  • Misuse product reviews or communication features

8. Intellectual Property

All website content including logos, product images, graphics, text, and designs are the property of Baking Cart and may not be copied or used without written permission.

9. Limitation of Liability

We are not liable for:

  • Indirect or incidental damages
  • Delays beyond our control
  • Improper use of products purchased from our website
  • Temporary website interruptions or technical issues

Customers are responsible for using baking tools and accessories safely and correctly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

11. Privacy

Your use of the website is also governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted according to the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Delhi, India.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Business Name: Baking Cart
Email: bakingcartsupport@gmail.com
Phone: 95608 02097
Address: C-92, Shivalik Malviya Nagar, New Delhi-110017

Thank you for shopping with us.